To employ effective collections techniques aimed at maximizing recovery efforts on charged off accounts while at the same time being always mindful of delivering the highest quality service.
Position Duties:
- Establishes contact with delinquent borrowers through telephone calls and letters in order to prompt payment.
- Verifies and updates customer information.
- Performs financial review with customer in order to establish a payment plan to recover balance.
- Offer cash settlements in order to maximize recovery.
Knowledge, Skills & Abilities:
- Excellent communication and persuasion skills.
- Results and people oriented.
- Self-motivated with the ability to work in a fast-paced environment and demonstrate problem solving and analytical skills.
- Computer proficient.
Work Conditions:
Normal office conditions. The work schedule is from 8:30 a.m. to 5 p.m. Monday through Friday. Occasional need for extended hours.
Excellent compensation package:
Salary plus incentives, regular working hours, good benefits, uniforms, and others.